We stand behind the quality of our products and want you to love your purchase.

Change of Mind

We do not offer refunds for change of mind, so please choose carefully.

In some cases, we may offer a store credit at our discretion, provided the item meets our return conditions.

To be eligible:

• Items must be unused, unwashed, and in original condition
• All original packaging must be intact
• Faulty or Incorrect Items

If your item is faulty or not as described, we will meet our obligations under the New Zealand Consumer Guarantees Act.

Depending on the situation, this may include:

• Repair
• Replacement
• Refund

How to Request a Return

1. Email us at hello@mykiwifatboy.co.nz with your order details
2. Our team will confirm eligibility
3. Once approved, send the item back using your preferred courier

Return Shipping

• Return shipping is the responsibility of the customer
• If the item is confirmed faulty, we will cover return costs

We strongly recommend using a tracked service. Items remain your responsibility until safely received by our team.